Taco Bell Goes Mobile and more: This Week in Enterprise Mobility

Enterprise mobility

Coping with Shadow IT
Shadow IT isn’t a new phenomenon, but it’s becoming more widespread. Netskope recently reported an increase in the number of cloud-based apps used by employees. On average, 579 cloud apps were used per organization last quarter, up from 509 in the previous quarter. So whether or not your business has embraced consumerized IT at the executive level, it’s likely that a majority of your employees already have.

And that means they’re probably using at least some unauthorized apps to get their jobs done, which may put your company at increased risk for a security breach.

The point is: shadow IT is real, and there’s little use fighting it. But there are a few things you can do to keep your company safe and your employees happy. For starters, put a real BYOD policy in place and educate employees on app-based security concerns. The more they know, the more likely they are to use tools that are safe and secure.

And, if your company hasn’t begun building employee mobility into your long-term strategy, it’s time to do so. Delivering secure, user-friendly apps that help your employees do their jobs will mean they are less likely to use alternatives that put the company at risk.

The Biggest Restaurant Innovation Since the Drive-Thru?
Last week, Taco Bell joined a wave of restaurants — including McDonalds, Subway and Applebee’s — who are diving head-first into mobility. The popular fast food chain unveiled a new mobile app that allows customers to place orders, customize their food and pay with their mobile devices. As Taco Bell President Brian Niccol put it, “mobile ordering and payment is the biggest innovation since the drive-thru.” The app also gives restaurant patrons access to special offers and promotions, a key addition intended to help drive adoption among consumers.

As the restaurant industry embraces mobility, enterprises yet to do so should consider how a similar initiative might boost business, increase customer loyalty and help employees get their jobs done more efficiently.

The Saga Continues for Apple Pay Competitor CurrentC

In last week’s post, we questioned the wisdom of some retailers making purchases less convenient for customers by disabling NFC readers to prohibit Apple Pay. They favor their competitive mobile payment solution CurrentC, which aims to cut out the middleman and eliminate credit card fees by withdrawing payments directly from users’ checking accounts.

This past week, in what one journalist called a “semi-organized campaign” CurrentC received thousands of one-star reviews in the App Store and on Google Play. And that’s before reviewers have even had a chance to actually use the app, since CurrentC isn’t set to launch until 2015.

On top of the negative reviews, CurrentC was also hit by hackers this week, leading those testing the payments system to raise some serious questions regarding security of the solution.

Enterprises working to develop apps that rely on mobile payment capabilities should take the CurrentC kerfuffle as a reminder that providing convenience and choice for customers will win the day.

Nest Acquires Revelov to Build Richer Ecosystem

Nest, creator of smart home devices such as smoke detectors and thermostats that can be controlled from your mobile device, acquired smart home platform Revolv last week. Revolv’s team will work with developers to create a platform that allows for compatibility between Nest products and third-party products. Nest hopes the acquisition will result in an expanded and strengthened ecosystem for smart home products.

Designing apps that can interact and communicate with one another is a huge market. IDC estimates that the global IoT market sits around $1.9 trillion and predicts it will increase by more to $7.1 trillion by 2020. Add to this the many opportunities for companies themselves to increase efficiency by connecting various devices and machines using smart-home style platforms.